South West Travel Privacy & Cookie Statement
This policy gives you information about the data that South West Travel collect and how we use that data. We are committed to protecting your personal information
Data Controller is South West Travel, Unit 20, Higher Trevibban, St Ervan, Wadebridge, Cornwall PL27 7SH
Collection of Data
We only collect information required to provide the service you have requested. This may include, but is not limited to, contact details, travel details and records of conversations and communications.
You have a right to not provide information but failure to do so may result in us being unable to provide the service you have requested.
Data may be collected when you contact us by telephone or email, make an enquiry via our website to request information for trips or holidays, ask for a quote, make a booking, make a complaint or apply for a job.
We do not store any details of card payments. We never knowingly store data from persons under 18.
Use of Personal Data
We will only use the information collected to provide the service you have requested. On some occasions we may need to pass details on to a third party supplier. Any details passed on will only be those we consider are required.
The reason we would pass information on includes but is not limited to travel arrangements, booking attractions, venues or hotels.
We may be required by law to pass information on to law enforcement or government agencies.
Security of Personal Information
We have widely accepted levels of technology, security and procedures in place to ensure any data is secure from theft or misuse.
Only authorised persons have access to data and have agreed to uphold the privacy policy of South West Travel.
Please note: transfer of data by internet, either outgoing or incoming, is never completely secure.
Retention of Personal Information
We retain personal information for as long as is required by law or for 10 years.
Cookie Policy
Only cookies necessary to make the website work or secure are used on our website.
When accessing our website, we take this as acceptance of their use
Website
At times we may have links on our website to other sites that are not linked to us and are not covered by this policy. We do not accept responsibility for any third party site.
Your Rights
You have the right to request a copy of the personal information we hold about you or to correct or update any information that you think is required.
You have the right to withdraw your consent of use of data, request that we delete data, restrict use of data or object to our processing of data.
Please note: Any of the above may affect the service we can provide to you.
If you have any question relating to this policy please contact us at southwesttravel@btinternet.com or call on 01841 541346.